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Pocketalk
Secure, plug-and-play translation device that enables instant communication in 92+ languages. Built for NHS workflows and compliant with GDPR, CE, and ISO standards. It helps reduce patient waiting times, improve outcomes, and could save the NHS up to £71.3 million over five years when used in 25% of translator cases.
BENEFITS OF POCKETALK for PATIENTS
Patient safety and Quality of Care
Patient safety and Quality of Care
Patient safety and Quality of Care
1 in 5 NHS patients face language barriers, risking safety and care quality.
Miscommunication can delay diagnosis and treatment, increasing urgent case risks.
Interpreter summaries may miss key clinical cues, limiting diagnosis and care.
Patient understanding and engagement suffers, impacting outcomes and trust.
Access and Inclusion
Patient safety and Quality of Care
Patient safety and Quality of Care
Language barriers deter non-English speaking patients from seeking the right care, compromising timely access and outcomes.
GPs, urgent care, and maternity services are often the first line of care for those patients needing help.
Reduces Delays in Care
Patient safety and Quality of Care
Reduces Delays in Care
Delays affect care for all patients, not just those with language needs.
Clinicians need secure, real-time tools to communicate clearly and safely.
Current solutions are slow, costly, and often unavailable when needed most.
BeNEFITS OF POCKETALK FOR Clinicians
Product Overview and Differentiation
Product Overview and Differentiation
Product Overview and Differentiation
Immediate, secure two-way translation in 92+ languages. Eliminates delays and dependency on interpreter availability.
99% translation accuracy - validated for clinical conversations, including medical terminology and dialects.
Intuitive language selection via flag icons enables patients and clinicians to quickly choose their preferred language.
Clinical Utility
Product Overview and Differentiation
Product Overview and Differentiation
Facilitates rapid clinical assessment and
intervention. Supporting timely decision-making in GP and all urgent care
scenarios.
Reduces diagnostic and therapeutic errors, ensures accurate history-taking and symptom communication.
Supports informed consent and clinical governance enabling clear explanation of
procedures, risks, and treatment options.
Patient Experience and Outcomes
Product Overview and Differentiation
Patient Experience and Outcomes
Enhances patient safety and health equity by removing language barriers
for vulnerable patients.
Reduces patient anxiety and distress, enabling direct, empathetic communication, improving engagement and trust.
Improves satisfaction and trust in care team with patients receiving timely,
accurate information in their own language.
Clinical areas where pocketalk is being used
- General Practitioners (GPs)
- Accident & Emergency (A&E) / Urgent Care
- Maternity and Reproductive Health
- Mental Health and Safeguarding
- Primary Care and Community Outreach
- Pharmacy and Discharge Planning
- Outpatient Clinics and Specialist Consultations
- Inpatient Wards and Hospital Admissions
- Rehabilitation and Physiotherapy
- Dental Clinics
- Paediatrics
- Palliative and End-of-Life Care
- Social Services and Safeguarding Teams
- Telemedicine and Virtual Consultations
- Ambulance Services
- Emergency Controllers